AutoNation Mobile Service has a 24-hour cancellation policy. We charge a $50 cancellation fee for the following reasons:
- If you cancel within 24 hours of your appointment
- You or your vehicle are not available when we arrive
This fee can be applied to a new appointment booked within 7 days of the cancelation.
Additionally, you will be charged a minimum 1-hour labor charge if:
- You decline service after work has begun
- The issue resolved itself and is unable to be reproduced
- You request that we install parts provided by you
- Your vehicle is ineligible for service and you booked it anyway, including:
- Damaged and require a body shop to repair
- Disassembled by you or another shop
- Modified from the factory
- 1995 model year or older
- Failed an emissions test or need an emissions test