Pre-authorization is a temporary hold on your credit card that allows us to plan for your service accordingly, such as purchasing parts for your vehicle.
At the time of booking, a pre-authorization for the amount of $1 is taken to validate your payment method. Subsequently, on the day of your appointment, your credit card will be pre-authorized for the estimated cost of your service. This guarantees that you have sufficient funds for the cost of the service.
If your appointment is canceled, the pre-authorization will be lifted and the funds released back to your account typically within 5-10 business days or sooner depending on your financial institution.